Privacy Policy
Privacy Policy
Last updated: April 04, 2026
LAYELAH operates this store and website, including all related information, content, features, tools, products and services, in order to provide you, the customer, with a curated shopping experience (the “Services”). LAYELAH is powered by Shopify, which enables us to provide the Services to you.
This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase from our website or otherwise communicate with us.
If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy will control with respect to the collection, processing, and disclosure of your personal information.
By using our Services, you acknowledge that you have read and understood this Privacy Policy.
Personal Information We Collect
When we use the term “personal information”, we refer to information that identifies or can reasonably be linked to you.
Personal information does not include anonymous or de-identified information.
Depending on how you interact with our Services, we may collect the following information:
Contact Details
Name
Billing address
Shipping address
Phone number
Email address
Financial Information
Credit or debit card information
Payment confirmation details
Transaction data
(Payment information is processed securely through Shopify and payment providers.)
Account Information
Username and password
Preferences and settings
Transaction Information
Products viewed
Products added to cart or wishlist
Purchase history
Returns, exchanges or cancellations
Communications
Information you provide when contacting customer support.
Device Information
IP address
Browser type
Device information
Network connection details
Usage Information
Information about how you interact with our website, including pages visited and actions taken.
Sources of Personal Information
We may collect personal information from the following sources:
Directly from you
When you create an account
Make a purchase
Contact customer support
Subscribe to marketing communications
Automatically
Through cookies and tracking technologies when you visit our website
Service Providers
Payment processors
Shipping and fulfillment partners
Analytics providers
Third-Party Partners
Marketing and advertising platforms
How We Use Your Personal Information
We use your personal information for the following purposes:
Providing and Improving Services
Processing orders and payments
Shipping products
Managing accounts
Handling returns and exchanges
Personalizing your shopping experience
Marketing and Advertising
Sending promotional emails, offers, and updates
Displaying relevant advertisements based on your activity
You may unsubscribe from marketing communications anytime.
Security and Fraud Prevention
Protecting our website and customers
Detecting fraudulent activity
Securing transactions
Customer Support
Responding to inquiries
Providing order updates
Maintaining customer relationships
Legal Compliance
Meeting legal obligations
Responding to lawful requests
Enforcing policies and agreements
How We Share Your Personal Information
We may share your information with:
Service Providers
Such as:
Shopify
Payment processors
Shipping partners
IT and hosting providers
Customer support tools
These partners only receive the information necessary to perform their services.
Marketing Partners
We may share limited information with marketing partners to show you relevant ads.
Legal Authorities
If required by law, legal processes, or to protect our rights.
Business Transfers
In case of merger, acquisition, or restructuring of the business.
Relationship with Shopify
Our store is hosted on Shopify, which provides the e-commerce platform allowing us to sell our products.
Shopify may collect and process personal information related to your interaction with our store in order to provide and improve its services.
To learn more about Shopify’s privacy practices, please visit:
https://privacy.shopify.com
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.
We recommend reviewing their privacy policies before sharing personal information.
Children's Data
Our Services are not intended for children.
We do not knowingly collect personal information from individuals under the age of 16.
If a parent or guardian believes a child has provided personal information to us, they may contact us to request deletion.
Security and Data Retention
We implement appropriate security measures to protect your personal information.
However, no system can guarantee absolute security.
We retain personal information only for as long as necessary to:
Provide our Services
Comply with legal obligations
Resolve disputes
Enforce our policies
Your Rights
Depending on your location, you may have the right to:
Access the personal information we hold about you
Request correction of inaccurate information
Request deletion of your personal information
Receive a copy of your personal data
Opt out of marketing communications
To exercise these rights, please contact us using the details below.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in legal requirements, business practices, or services.
Any updates will be posted on this page with the updated “Last Updated” date.
Contact Us
If you have any questions about this Privacy Policy or your personal data, please contact us:
LAYELAH
📧 Email: Iamlayelah@gmail.com
📞 Phone: +91 97738 77992
📍 Address:
2484, Sector 79
Mohali, Punjab
India