Return & Exchange Policy
At LAYELAH, we prioritize the health, safety, and hygiene of our customers, especially since our products are used around the delicate eye area.
No Return or Exchange Policy
Due to the sensitive nature of eyelash and eye-related products, and in line with strict hygiene standards, all purchases made through our website are final.
Once an order has been delivered, we do not accept returns or exchanges under any circumstances.
This policy helps us ensure that every product delivered to our customers remains unused, uncontaminated, and safe.
Health & Hygiene Commitment
Because eyelash products come into direct contact with the eye area, accepting returns could pose potential health and hygiene risks.
To maintain the highest safety standards, we cannot restock or resell any returned eye-related products.
Before Placing Your Order
We strongly encourage customers to:
- Carefully review their order details
- Confirm the product selection
- Ensure the quantity and style meet their needs
If you have any questions about our products, please contact us before placing your order and our support team will be happy to assist you.
Sale Items
All sale or discounted items are final sale and cannot be returned or exchanged.
Contact Us
If you have any questions regarding your order or our policies, feel free to contact us:
LAYELAH Support
📧 Email: Iamlayelah@gmail.com
📞 Phone: +91 97738 77992